Dennis D'silva

 Result oriented professional with overall 16 years of experience in Operations management, Sales Planning, Sales, Retail store operation and Merchandising
 Proven ability in identifying & evaluate processes and procedures.
 Strong understanding of business ethics and corporate compliance policies.
 Exploring & analyzing new means of customer services for businesses growth and setup/ streamline operations.
 A pro-active professional and planner with cross functional expertise in planning, key account management and customer service.
 Expertise in tapping loopholes, analyzing their requirements, rendering logistical and operational guidance to the customer and proposing solutions.
 Experience in conducting and coordinating project activities, resource management, and reporting data analysis.
 Handled various clienteles. Delivered presentations and demonstrations to provide better services to the customer.
 Adept in conceptualizing & executing strategies to drive business growth as well as monitoring competitor and fares to use resources to the maximum
 Track record of close coordination with sales team in achieving higher sales & improved profit margins.
 A fast learner of processes and procedures.
 Exceptionally well organized with a track record that demonstrates self motivation, creativity & initiative to achieve personal & corporate goals.