Profile
Hai! Myself (Chris Pravin) Looking for opportunity in Network Management Solution Software (NMS), Help Desk Software and other IT Application Service Projects in Chennai Area and International Overseas locations.
Present Position is Manager - Project Delivery & Customer Support.
12 Years Experience in Network Management Software Solution (NMS) across multi vendor / technologies.
Company: NMSWorks Software Pvt. Ltd., IIT Madras Research Park. Chennai.
Responsibilities
- NMS Software Project Planning, Progress Review & Monitoring, Delivery & Implementation.
- Customer Relationship Management / Account Manager.
- Responsible for Coordinating with the Client / Vendor on the Software Requirements and Deliverables.
- Manage end to end project delivery.
- Provide 24 x 7 Online Technical Support to Clients to ensure High Service Availability.
- Documentation & Trainings.
Previously, 7 Years Experience in Telecom Network Planning & Deployment in PAN India & Abroad with Telecom Service Providers and OEMs.
2 years working experience in Cairo-Egypt, for Global Digital Satellite Systems GDSS-USA.
In total i have 19 Years of experience.
I am looking forward to work on new assignments now as i have worked for the past 12 years in the same organization on similar projects with the same clients.
I have a valid passport and willing to travel for project related work.