Bindu Priya.s

Responsibilities
• Sending welcome mails to newly booked customer by introducing self and getting the correct information’s for further activities and also building comfort levels with customer.
• Ensuring end-to-end agreement signing process and handling over all the documents including loan disbursement documents, coordinate directly with the bank executive on sanctions and loan disbursals.
• Handling all customer queries related to agreements, receivables, project and company. Preparation of calling data sheet with calculations and overdue amount. Follow-up and collecting due amounts on stage completions from customers.
• Sending collection MIS on daily basis, Sending E-mails and couriers to delay paid customers with intervals like 1st reminder letter for 30 days, 2nd reminder on 46th day and final reminder letter followed by cancellation letter on non-revert of customers.