Profile
• Skilled in handling multiple Projects, Operations and Quality Management encompassing Data Center projects, SDLC, ETL, Data Migrations, business analysis, auditing, SLA management, maintaining quality standards, contingency planning, risk & compliance management and on-time service delivery.
• Certified on Project Management Professional (PMP) and ITIL V3 Foundation in IT Service Management
• Certified on “Big Data Hadoop” (using Hadoop-MapReduce, PIG, Hive, Hbase, Oozie, Apache Spark)
• Extensive knowledge in handling Data Center Projects, F&A migrations, SDLC and ETL / Data migrations. Also Knowledgeable in Data Warehousing & Mining and QMS life cycle
• Excellent track record of transitioning 5 processes from USA (2 onsite transitions and 3 offshore transitions).
• Expertise in achieving goals set for better quality, through process improvements and higher operational efficiency
• Strong understanding of complete Project Life Cycle and process of Business Analysis entailing As-Is / To-Be Analysis, mapping & finalizing requirements, determining the business scenario and preparing reports; experience in analyzing financial results & profitability implications and identifying business risks
• Team player with strong analytical, communication, interpersonal and relationship management skills
• Holding a valid USA B1/B2 visa