B N Nitin Kumar

Please contact me at bnnitink@yahoo.com or Whatsapp me on +91 9902399448 for my Updated Resume.

OBJECTIVE
Aiming for a Senior Position managing important portfolio of the company by showcasing my skills. Work as long as I feel challenged professionally, by constantly keeping tab of assigned work with my subordinates & seniors, finishing the job & producing truly world class results before deadlines, by keeping myself calm & focused on multi-tasking while being patient during work pressure.

Key Quality : My Leadership ability to be the visionary for the people who are working under me by setting the course & direction to my team & inspiring others to reach the highest of their abilities.

EXPERIENCE :- A track record of approximately 18+ years . with 4+ yrs of Marketing Experience, 7+ yrs in Information Technology Operations & Management, 4+ yrs in Call Center / Customer Service, 1+ yr in Software Development.

MY EXPERIENCE SUMMARY – I am person who can perform a wide range of duties having the track record of carrying out the different tasks efficiently & successfully. Also, have right combination of skills & experience with presentation and negotiation skills with strong quality of analytical & problem solving ability in designing more efficient work flow system.

Worked as Manager for Customer Relations Department at Handiman Services Ltd - Facility Management Company, Hinduja Global Solutions as Deputy Manager Operations, Cisco Systems India as Project Lead for Mobility Services - INDIA in the Middle Management position for 7 years 11 months as well as Team Lead at Oracle Corporation & also worked in Hyderabad as Operations Team Leader for Karnataka in TATA BPO for Tatateleservices project with a team of 20 Senior CSR`s & 2 Team Leaders with an overall experience of 16+ years in the Industry. Currently working as Customer Service & Operations Manager at RVS Builders, assisting on Apartments Project.

My combination of formal education ( Bachelor of Business Management degree with Marketing & Personnel Management specialization & Diplomas in Software Engineering & Customer Service ) and extensive practical experience will enable me to be a productive member of your Company. My studies at R.V College Bangalore University provided me with a strong working knowledge of the social work field. My experience at Customer Service Organisations has given me the opportunity to teach life management skills to clients. Please see my resume for further details concerning my work experience. I have a strong educational background and several professional experiences which I feel uniquely qualify me for a Senior Profile.

I would appreciate the opportunity to discuss any further telephonic conversation in this regards. I believe that my combination of my Technical Skills, Marketing, Consulting Experience, Public & Vendor Relations and Business sensibilities would serve Company well in this position. Interested to work in South Bangalore, India or Abroad only.

ABOUT ME
• I’m really energetic & great communicator. Work Experience in Sales, Operations Management, Vendor Relations, Training & Customer Service for 18+ years helped me to build confidence & taught me the importance of Customer loyalty.
• I am punctual, dependable & can be counted upon to finish what I start. I understand my customer’s needs.
• I consider myself Hardworking, Reliable, Helpful, Organised, Honest, Cooperative & result oriented.

STRENGTHS
• I believe my strongest trait is my attention to detail. This trait has helped me tremendously in all fields of work.
• Good at managing team together & producing quality work in team environment.
• An adaptable person, worked in different Managerial levels keeping various management styles & expectation of me. Excellent in Sales, Lead Generation, Business Collaborations / Proposals & Client Relationship & Crisis Management.

Appreciate your valuable time, support & patience.

Thanks & Regards
B.N.Nitin Kumar
Cell : +91 - 99023 99448 / 98805 83698
Email : bnnitink@yahoo.com
Bangalore , INDIA