Profile
A result-oriented professional with a 25 years of unique combination of experience and exposure to overall Operations, Sales, Marketing ,Retailing & new business unit development across various sectors like Gems & Jewellery, Chemicals, Packaging Products ,Textiles, Telecommunication’s, Client Servicing with different reputed national and multinational organizations.
Presently working with Kiran Gems Pvt Ltd a multinational Gems and Jewellery Company based at corporate office in BKC, Mumbai as Manager-Operations since April 2008.
A keen planner, strategist & implementer with demonstrated abilities in accomplishing business growth on a consistent basis.
Possess successful stint in corporate, retail, distributors & dealers sales with high end technical selling, sales budgeting, sales promotion, business development, channel management, customer care and commercial functions in a challenging business environment.
In depth understanding of business processes, domain knowledge and methodologies being practised in industry.
Proven skills in managing teams to work in synchronisation with the corporate set parameters & motivating them for achieving business and individual goals.
Extensive background in complex and challenging environments with proven ability to represent the company with Clients and Strategic Vendor Partners and also Government Regulatory Authorities.
Significant experience in the management of business operations, execution of business plans for achieving profit targets and general administrative tasks.
A dynamic professional with rich experience in the field of Gems & Jewelry Industry in the areas of Operational strategy planning, Quality Management System, Production Management, Effective & Efficient management of production process, production planning ,Developing & implementing SOP’S ,Framing quality policy. A leader/ proficient manager with flair for charting out production or quality strategies & contributing towards enhancing business volumes/growth by achieving par excellence in profitability norms via Increase in productivity ,Increase in customer satisfaction, Reduction in gold loss & diamond breakage, Reduction in rework & quality rejections that includes internal as well as external (customer end).
An effective communicator with excellent interpersonal & relationship management skills.
A Sub-Committee Team Member of The Gems & Jewellery Export Promotion Council (GJEPC) for developing the Credit Insurance products with ECGC & other Exports related projects for the Gems & Jewellery Industry.