Profile
Innovative, results oriented, self-motivated, Senior Executive with 10+ years of working experience and a passion for building professional relationships exceeding client & management expectations.
Successful in areas of Operations, Operations Management, Team Management, Team lead, Backend Operations, Customer Relationship Management, Customer Experience, Customer Service, Customer Support, Customer Satisfaction, Client Servicing, Business Process Outsourcing, Problem Solving Techniques, Action Plan, Analytics, Talent Acquisition, Resource Management, Business Development, Product Development, Back-Linking, Website Content Management, Budgeting Skills, Expense Management, Management Information System reports.
Strong skills in Team building, communication & presentations, as well as Inter-department and executive client relations and Project Life-cycle Management. Proficient with using MS Excel, Word & PPT, Google Sheets, Docs & Slides.