Aqila Alfaraj

-Serve as advocate for all customers to ensure a timely access and coordination of medically indicated health care service.
- Process routine/complex complaints and requests for assistant in coordination with the multi-disciplinary team and utilization of other resources and necessitated.
- Process of suggestions and appreciations from Aramco eligible medical recipients regarding areas for improvement and promotion of quality/safety of service provided in JHAH
-Promote visibility of and accessibility to customer care services.
- Coordinator of physician change request and select of assigned physician.