Profile
A seasoned professional having 10+ years of experience in Post Sales Support, Technical Support and Customer Advocacy in telecom domain.
- Handled and executed various VoIP/SIP based telecom projects which include Planning, Configuration & Networking, Installation in Cluster/HA mode and Integration of Voice Messaging Systems, Audio Conferencing Solutions and Unified Communication solutions
- Lead and managed several projects in India as well as in overseas with excellent experience working with giant Telecom Service Providers
- Proven abilities in developing strong business relationships with customers; experience in managing key customer accounts
- Skilled in organizing meeting with customers / partners on a weekly basis for understanding their technical and business requirements