Profile
• Providing technical support & upgrades (systems, software and hardware)
• Testing & troubleshooting
• User needs fulfillment
• Network connectivity issues
• Problem identification/ analysis
• Security, backup & recovery
• Responsible for preparing the branches from the ground up around the KSA
• Processing And maintenance Computers on the one hand all the software needed
• Dealing professionally with users
• User training & support tools
• Background administering Active Directory
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