Amit Mehta

Personal Qualities

Effective communication | Excellent Presentation and Soft skill | Client Needs Assessment | Leadership by example | Motivation | Client Relationship Management | Strategic Planning | Training | Market Analysis | Logical and problem-solving abilities | Highly confident and persuasive team-member | Positive Attitude | Stress Management

Summary

• Customer Retention and cross selling, Customer Satisfaction Enhancement, Teambuilding & Training, Customer Service Management, interacting with customers, Complaint Handling & Resolution, Promoting the company's products and services and reviewing customer evaluations. Consistently achieve record-high customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations.

• New seller registration and client servicing to existing sellers for an E-Commerce portal. Seller Panel Training to the Sellers (Stands No.1 PAN India throughout the year).

• Data analysis and report generation to improve sales. Preparing sales presentations.