Profile
Highly motivated and results-oriented professional with over 14 years of experience in Automotive After sales; possessing exceptional communication and leadership skills with a strong background in various Automotive Business Segments. Managed multi franchise Body Shop/Work Shop and parts procurement for all brands irrespective of make (E.g. Honda, Toyota, Lexus, Volvo, BMW, Mercedes, Hyundai, Nissan, Mitsubishi, Chrysler, GM, Peugeot, Honda, Kia, Subaru, Audi, VW etc.) Lending my expertise over Sales, after sales, PDI, Service, Maintenance, Body shop, Work shop, Vehicle leasing, insurance dealing, Spare parts, warranty, Claim and Principle dealing. Demonstrates ability to drive business improvements, increase efficiency, and exceed targets while providing outstanding technical support and customer relationships to enhance a positive customer experience and brand loyalty.