Ahmed Hassan

I am an Information Technology expert, combined with visionary leadership and the ability to motivate cross functional teams and develop cost effective solutions are key to creating long term customer satisfaction and loyalty. Capitalizing on my success in managing service Delivery & Project Direction, I believe that my Experience would match the entitled position.

My core abilities are providing motivational and inspirational leadership to supervisors and key staff, thereby helping them to develop themselves and their departments further.

My core strengths include but are not limited to the following:

• ITIL Life Cycle Practitioner.
• Full Knowledge of ISO 20000/27000 and ITSM Practices.
• Enterprise Resource Planning and Business Processes Development “SAP, ORACLE AND DYNAMICS”.
• Business Cloud Architect for Shared Services Strategy.
• “SaaS/IaaS/PaaS Implementation” “Hyper-V/Azure Configurations and O365 Deployments.
• Design and Deployment of Multi-Tier Global Service Desk Function.
• Knowledge View “Enterprise Editorial/Newspaper Application/TV Studio” Design/Deployment.
• Team Building/Management improving organizational business needs for technology.
• Experience in Providing GAP Analysis for CEO`s/ Board that reflect on the business to resolve.
• Expert in Signing SLA`s /OLA`s in serving the business Internally and Externally.
• Connectivity Enterprise “WIMAX, LAN, WAN, and Microwave”.
• Tier II/III Datacenter Design and Implementation.