Profile
Dynamic and results driven Sales - Business Development and Customer Service Manager with 8 years of achievements in providing strategic direction and leadership in the delivery of customer services to client organizations. Highly skilled in business relationship development, client service and leadership, talent development and leveraging resources to achieve optimal results.
Experienced in the continuous improvement of customer service efforts and functions that result in revenue growth, profitability and customer retention. Analytical and critical thinker with exceptional negotiation, communication, problem solving, time and resource management and organizational skills.
Specialties : Sales and Business Development - Customer Service/Communication Skills - Problem Solving Skills - Organizational Structure Policies & Procedures.- Employee Relations - Performance Management - Employee Retention - UAE Labor Law - Team Leadership - Operations Management.