Profile
Gained 7 years 4 Month of IT experience with 5 Years 8 Month of experience in SAP BASIS, SAP R/3, MySAP ERP, NetWeaver, EP, BI, CRM, PI and Solution Manager
Performed installation ERP 6.0 SR3
Was the active member of the team which completed Solution Manager 7.1 Implementation and configuration successfully.
Good experience in Support Phase I,II and Participation in support process improvements.
Expertise in SAP Basis administration including Client Administration, Change Request Management, Transport Management System (STMS), User Administration, Upgradation, Applying Support Packages and Patches, Troubleshooting System problems, Performance tuning , Workload Analysis, Database Administration, Memory and Buffer Management.
Provide SLA based delivery for all calls raised via Solution manager
Provide customer with facts and figures on the system performance
Goal-driven analyst who maintains a productive climate and confidently motivates, mobilizes, and encourages team members to meet high performance standards.
Confident that a blend of my technical skills, experience and strong determination would make an immediate contribution to the successful completion of any Project.