Yogesh Mishra

A highly motivated, results focused management professional with 12 years of progressive experience in market research, voice and sales operations. Possess strong leadership and successful team building capabilities with expertise in resource planning, workforce management, operations management, strategic planning and client servicing. Committed towards achieving outstanding results and known as a performer, with proven track record of change management, business process improvements, initiatives, employee engagement & training and development. Resourceful problem solver and ability to bring quick resolution to challenging solutions by means of excellent management, communication, technical, presentation and negotiation skills.