Profile
Dear Hiring Manager,
Greetings from Muscat!
I present myself as Quality-focused, result oriented and versatile Hospitality Manager with an outstanding record of success in management of Hotels, and Premium Lounges at Airports. The acumen being, I am adept at formulating effective strategic business development plans, for Increasing profits, revenue and market share by providing the highest levels of customer satisfaction, and at introducing improvements to customer service and efficiency.
My current position involves general management of Premium Airport Lounges and Airport Premium Services at Muscat and Salalah International airports, wherein I have produced significant increases in Profit, CRM and Market share. Now I would like to bring my experience and expertise to you and your company, along with my acquaintances in globally reputed Airlines, Charter handlers, Banks in GCC, Corporates in MENA region and internationally accredited Travel agents.
In addition to my management skills, I am able to develop policies and procedures for:
- On-job training, employee recognition and retention
- Contracts negotiation with corporate accounts and service providers
- Performance optimization, as vast experience in managing multi-cultural teams
- Ensuring the highest standards of hygiene, safety and security
- Administering projects, from tendering to opening stage
I have been recognized throughout my career for my ability to increase profits and sales, and have a history of rapid promotions at every level.
My enclosed resume will serve to provide you with greater details of my background and what I have to offer.
Thank you for your time and consideration.
Sincerely yours,
Yatin Saluja
m: (968) 99866579
e: yatinsaluja@hotmail.com