Profile
A systems savvy & solutions-focused IT professional with advanced technical expertise & leadership skills with proven ability to direct, coordinate & implement ICT systems that improve process efficiency and enhance business performance. Expert at implementing cost-effective IT operations with over 12 years of progressive experience of on-time project delivery & extensive practical knowledge of Infrastructure & Systems Operations, Hardware & Software Testing, Technical Support & Customer Support.Expert at implementing technology applications for diverse business needs, including business performance enhancement, security, disaster preparedness, communication etc. Possesses excellent client-facing, problem-solving & analytical skills & ability to contribute to the development of best practice, procedures & policies within an organization. I am proficient in software installations, upgrades & configuration of customer specifications. Deadline & team orientated with the ability to organize & present complex solutions clearly & accurately. I am a strong communicator, time manager & able to build rapport with people of all background