Profile
PMP & ITIL Seasoned and performance driven professional Manager with over 20 years of experience in IT / APPLICATION/ ERP with expertise in Implementations, Support, Upgrade, Rollout, Release Management, Change Management and OCM, PMO, Practice setup and management. Clear understanding of brown field and green field Implementations, Process and Quality driven with industry and technology knowhow.
Accomplished Incident & Problem Manager, Organization & Project level Change Management, Risk & Contingency Management, Estimations & Solution Architecting, Grasping the ‘Big Picture’ & Architecture and Management of End to End Project / Program.
Well Experienced in Client Engagement, Solutioning & Architecting, Responding to Proposals and other related Pre-Sales activities, POC, Escalations, Risk Management, Team and Skill Needs Management.
Effective communicator with excellent written & verbal abilities with strong analytical and problem solving acumen. Excellent decision making capabilities, Risk Management, Resource retention and People Oriented.
Fluent / Native English Speaker and German beginner.