Profile
My name is Venkat and I have extensive knowledge and business expertise in the field of Domestic and International business in the field of Logistics and Supply Chain, Sourcing and Procurement, Quality and Business Reporting, Customer Excellence, People Management and Eye to Detail on Day to Day Operations for any business on the above verticals.
I drive Operational Excellence through effective People Management and Customer Engagement.Over 12 years’ current experience in client servicing on BPO platform, having worked with global clients across USA, South Africa and India, cutting across different business verticals. Excellence & quality oriented professional with strong command on process & people management in a fast paced working environment, unfailingly delivering on customer commitments, stakeholders’ expectations. Champion lean six sigma methodologies & continuous improvement programs, all in the effort to unleash intrinsic business strength in setting new benchmarks in business delivery, revenue, profitability, quality, customer service performances. Currently working with 4C Consulting Solutions – Hyderabad, India, since April 2014, as Center Head for Business & Process Management.