Profile
My extensive BPO experience has been well developed over the past 12+ years in a career which has spanned a wide range of FAO activities. I am currently the BPO Engagement Manager Working for the Europe based Agribusiness client. This role requires us to deliver all R2A activities including Preparation and posting of Journal entries, Preparing Balance sheet account reconciliations, Intercompany reconciliations, GRIR analysis, Perform TB analysis, Month end reporting including Sales, inventory and financial reporting.
In my current and previous positions I have been involved in standardizing and simplifying the processes which has helped in creating Center of excellence wherein the team performs various activities for the entire client entities. I lead a 100+ resource team situated in India and China and I am responsible for the service delivery of the performance of my team. C-SAT score has been improving continuously form year on year due to the value that has been brought into the business by bringing in efficiencies in the processes and reducing non value added activities. Prior to this I was into controllership role whereby I have been responsible for Europe regions delivery including AP, AR and GL.
I enjoy the challenge of integrating a new system and working with the wider accounting team to ensure a smooth and productive workflow. I have a proactive management style with highly developed communication skills. I have frequently been required to manage a team under pressure and enable them to meet strict deadlines.
I am diligent in maintaining and updating my accounting and computing skills and this year undertook a professional certification course CMA (management accounting) from ICMA, US, in addition to a an Diploma in IFRS course by ACCA in 2015. I am very proficient with the essential computing programs such as Microsoft Excel and SAP.