Profile
• Around 10 years 8 months of experience in Siebel CRM (versions 7.x & 8.x) on Detail designing, Migration, development (Configuration, Scripting and Workflows), Testing CRM Applications, supporting business acceptance and managing deliveries and providing technical solutions.
• Extensive experience encompassing a wide range of skill set, roles and industry verticals.
• A customer oriented, multitask professional with excellent analytical and logical skills possesses 6 months of experience as Business Analyst.
• Salesforce certified Platform Developer 1(SU16) with development knowledge and domain knowledge.
• Certified Oracle Siebel 8.0 Consultant with Strong knowledge of Siebel Architecture and Data Model, Integration Objects, EAI Transport Adapters.
• Proficient in collecting the business requirement, analyzing and translating the same to technical requirements and architecture.
• Experience in co-coordinating with business and IT across all phases of software development life cycle.
• In-depth knowledge of Software Development Life Cycle (SDLC) methodologies like Waterfall & Agile.
• Experience in Siebel Administration & Management and Production Support including Problem fixes, Enhancements, deployment and migration activities from Development through Testing in different environments.
• Worked as a Siebel Business Analyst at Client Location assisting customer requirements
• Worked as a Siebel Technical Lead at Client Location(UK) assisting customer requirements (March 2012 to Feb 2013 and Feb2015 to Oct 2015)
• Managed program's/project's budget (expenditures and costs against delivered and realized benefits)
• Holding H1B Visa Petition(not stamped) valid till Dec-2017
• Other Certifications: Oracle Certified CRM Business Analyst, Oracle Sales Cloud 2016 Implementation Specialist and ITIL V3(Foundation)