Varun Singh

mall manager at skytech group

India | Retailing / Malls / Supermarts / Stores

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Profile
 A High profile result oriented professional with 9 years of experience in Operations, Management, Administration, Customer Relationship Management seeks senior management position to head the operations division of any multinational company poised for growth and expansion.
 Gained immense administrative experience by worked in major Companies like The Opulent Mall, Tdi Mall & Skytech Mall.

 Currently associated with Skytech Estates Pvt Ltd. / Mall Manager.
 Dedicated executive offering an impressive leadership background in Regional Operations with an exceptional understanding of national sales strategies and marketing imitative in cross-cultural environments.
 A keen planner, strategist & implementer with demonstrated abilities in devising Operation, Facility, Marketing activities and accelerating the business growth.
 Sound understanding of administration with a global mind-set and strong quantitative and conceptual abilities.
 Excellent planning, execution, monitoring and resource balancing skills, attention to detail and the ability to build and lead effective teams.
 Developing periodic business plans & strategies, in coordination with macro plans of organization.
 Planning & scheduling individual / team assignments to achieve preset goals within quality & cost parameters.
 Formulating long term / short term strategic plans to enhance operations, profitability & revenue; involved in spearheading turnaround initiatives.
 Designing & implementing sales plans and new store concepts to generate increased sales for achievement of revenue targets.
 Coordinating in-store promotional activities for releases & special products.
 Creating initiatives, designing events, planning of merchandising and execution of these marketing events for increasing sales drive.
 Coordinating with stores department for ensuring adequate stock & placing timely orders.
 Identifying and networking with financially strong and reliable channel partners, resulting in deeper market penetration and improved market share.

KEY RESULT AREAS:

 Strategic Planning: Understanding corporate goals, and developing business plans for the achievement of these goals. Conceptualising and implementing Operations & Facility strategies as a part of brand building and market development.
Marketing: Developing marketing plans to building consumer preference and driving volumes followed by identifying and developing new streams for revenue growth and maintaining relationships with customers to achieve repeat/ referral business. Analysing & reviewing the market response/ requirements and communicating the same to the Top Management for coming up new applications. Utilizing public information and personal network to develop marketing intelligence for generating leads.
 Techno commercial Operations: Preparing technical & commercial offers/ proposals, along with handling tender/ contract / billing related formalities & documentation. Facilitating smooth order execution & handling entire business cycle from quotation to closing the sale
 Channel Sales Management/ Distribution: Expanding product lines by broadening partners and customer portfolio, in new marketing segments and regions opting for appropriate product strategies and planning. Leading business development programs to build brand awareness and create competitive product images in the region Conceiving new sales strategies, structuring sales quota, demarcating sales territories and expanding sales force to these territories to fulfil business expectations. Expanding product categories to be aligned with customers' needs and executed several sales incentive programs
 Key Account Management: Developing relationships with key decision-makers in target organizations for business development. Interfacing with clients for suggesting the most viable product range and cultivating relations with them for securing repeat business and providing technical service support to clients and resolving their issues/ concerns. Managing activities pertaining to negotiating/ finalization of deals (techno commercial) for smooth execution of sales & order processing.
 Service Operations: Supporting Service Sales on technical aspects- product feedback, Presale inspections, Product demos, competitor’s products comparison & technical discussions etc. Ensuring immaculate service by servicing professional products at component level in the field. Managing after sales service of professional products range as well as monitoring service dealers/franchisee network.
 Team Management: Monitoring, training & motivating the manpower & ensuring quality deliverables in the market. Arranging in-house & field trainings for service staff for ensuring optimum performance. Training the marketing team on selling skills & updating them on overall

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