Profile
• Senior management experience in IT Enterprise Services with in-depth exposure to the entire portfolio of IT Services, Consulting & ITSM based Delivery from application management to Infrastructure management
• Achieved proficiency in various roles like account management, customer relationship management, datacenter management, escalation management & delivery management which includes 11 years in leadership role
• Driving compliance, process improvements and projects.
• Managed multiple large projects simultaneously using established project management methodologies to create written specifications, measure costs, establish timelines, track and report progress
• Technical and engineering background with the ability to communicate effectively with business unit managers, senior executives, customers and technical resources
• Proven track record of delivery successes accomplished through leadership and cross-functional matrix teams
• Vast international experience across several countries in US, Europe, Asia and Australia