Tirtha Bose

 Proven quality years of excellence in IT Management, Project Co-ordianation, Configuration Management, Software Design and Development, Change Management, Build and Release Management and Delivery within the aspect of Information Technology environment.
 Demonstrate strong track record of streamlining organizational processes and procedures, building strong teams, and leading staff toward maximum potential.
 Possess adeptness in on-time delivery of projects, ensuring compliance with all quality and safety specifications.
 Competent at identifying inefficient processes and implementing reliable, continuous improvement and cost-effective solutions, while providing hands-on technical support.
 Highly analytical with an aptitude for quickly understanding IT Service Delivery & support process ensuring alignment of solutions with enterprise goals and objectives. Maintaining a relationship between the client and delivery team to achieve client satisfaction.
 Utilizing the ITIL framework to achieve success. Being the central point of contact for the client, 24x7 for any major incidents and engaging the delivery teams.
 Acquired progressive professional work experience in IT CMM level 5 companies (like Siemens, Tech Mahindra and HCL), print media (like Indian Express newspapers), corporate house (Hilton Rubbers) and Hospitality (Hungry House).
 After a long career professional growth in UK’s Siemens for nearly 7 years, returned to India in October 2008.