Smit Shah

Self Sketch :

• Analytical & Root Cause oriented approach complimented by an ‘out of the box’ thought process and ‘beyond the wall’ vision.
• Team building & leading skills complimented by a team problem solving approach.
• Self motivated with delivery focused approach complimented by a balanced task vs. people orientation.
• Customer first approach and delivery according to revenue & its impact on business
• Customer relationship basis for revenue collection, revenue enhancement and customer engagements

A competent professional (I.C.W.A.I) with post qualification of 18+ years of qualitative experience in telecom, healthcare & Construction domain.

I started by career journey with management trainee and become General Manager with my hard work & continual performance. I gained expert knowledge and handled national leadership position for more than 7 years and have covered other critical business aspects like Customer service, Business development, Business operations apart from my core abilities “Business Commercial & Revenue Assurance”

After working for reputed business houses of India for more than 15 years, Started working as business consultant since May 2012 for start-up business in India, covering entire journey from business concept framing, market search, cost benefit analysis (process measures, outsourcing, vendor selection and progress monitoring), budgeting (Projections and actual variance analysis) and and overall business management.

As an independent business consultant, successfully implemented & streamlined processes across all verticals, process automation, and financial controls for two BPOs (Domestic and International) resulted into reduction in cost, improved productivity and profitability. Completed the project during February 2015.

Worked for health care company having global networking & e-commerce platform, where I worked closely with company MD and framed end-to-end business concept, financial projections considering all cost inputs, vendor selection to cost optimization, developed business tools in close coordination with technical vendors, implemented business processes, and arranged working capital for the company. Completed the project during November 2016.

Working for one construction project (Commercial & Residential) , primary responsible for Bills payable and receivable management and manage cash flow for the Company.

An enriching exposure to a range of functions like :

• Business Planning, Financial Analysis and Management Reporting
• Business Process re-engineering and productivity enhancement
• Business Commercial, Cost optimization and Profit Reporting
• Process mapping, Process automation, Training & implementation and review
• Billing & Account Receivable Management – Retail & Corporate products
• Revenue enhancement and Fraud Management
• Business relationship building , cross selling and up selling
• Excellent organizational skills and good verbal and written communication skills.
• Have built & handled large team and able to motivate & drive to achieve Company’s goal
• Recipient of numerous Awards & appreciations across the career path for outstanding performance.