Profile
Professional Summary
• 13years of experience in Call center Operation/Telecom/E-commerce/Banking/Vender Management & WFM
• Worked as Business Manager with Airtel.(Managing call center operations for voice & non voice programs
• Worked with Tech Mahindra (Vcustomer India Pvt. Ltd). as Sr.Manager Operation & Client service for Multiple Process such as Retention, Lead generation, customer service
• Worked with Tech Mahindra Ltd. As Assistant Manager. Handled multiple programs
• Worked with Hutchison Essar India. As Assistant Manager & TL & Executive.
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