Profile
• Proficiency in devising and implementing optimum business strategies to enhance property infrastructure, new project development, business development, quality standards across all departments viz. Marketing, Housekeeping, F&B, Guest Servicing, CRM, etc.
• Proficiency in managing overall profitability of operations and accountable for strategic utilization and deployment of available resources to achieve organizational objectives
• Adept in identifying the human resource requirements and initiating the recruitment process ensuring the best fit
• Experience in developing and follow-up of the service standards and operational policies, with a good track record of planning & implementing effective control measures to reduce running costs of the unit
• Adept at planning, supervising and managing the F&B Operations including procurement and maintenance of inventory levels for smooth functioning of operations
• Capability of delivering value-added customer service and achieving customer satisfaction by providing customized products as per requirements
• Recognized for outstanding organizational skills, creativity, artistic display, public relations and an ability to consistently exceed guest expectation