Sahinuzzaman Biswas

• A result oriented professional in the Electrical & Allied, Electronic Security Industry.
• Handling 8 Marketing Executive & 3 Technical Executive for smooth processing and implementation of Service Orders. And also handling all kind of activities for marketing and business development.
• Handling Commercial, Government Tender and Administrative activities for Pan India and also inventory management, and warehouse activities.
• Relationship building with Project Management Company, Architect & Consultants.
• Exposure in handling new clientele acquisition through order management, besides retaining existing customers through effective Customer Relationship / Revenue Collection.
• Comprehensive Exposure of industry in Customer Service / Operations / Customer retention / Retail & Collections.
• Arranging audits within Area of Operation to ensure quality deliveries & timely collections.
• Quality Audit for order entry to validate accuracy of the quality of installation of work done.
• Maintaining MIS Reports, Analytics to enhance service delivery measurements.