Sahil Kutty

• Hospitality professional with more than 9 years of experience in Housekeeping and supervision. • Thorough knowledge of procedures, equipment and supplies used in housekeeping. • Ability to plan and supervise the work of assigned housekeeping personnel. • Diligent & Resourceful Housekeeping Professional, consistently meeting company standards and exceeding customer expectations. • Demonstrated ability of prioritizing, organizing and following through on different work tasks


• In-depth knowledge of housekeeping and daily operations that include discipline and focus in maintaining top quality service. • Meticulous and self-motivated with an ability to handle multi-task levels of responsibility with minimal direction from superiors. • Possess good knowledge of principles/processes and good at providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. • Ability to coordinate and direct all phases of project-based efforts while managing, motivating, and leading project team initiatives. • Proven track record as an excellent problem solver. • Ability to grasp complex systems and identify opportunities for improvements and for resolution of critical issue.
Conducts daily briefings with Housekeeping Assistant. ( Monitors the “Super Room”, “Defect Free Room” Procedure. ( Responsible for assisting the Executive Housekeeper in all inventories. ( Totally in charge of the Club floor. ( Handled Public Area. ( Responsible to perform inspection areas including VIP function.  ( Ensure all training records are up to date at all times and monitor all training. ( Actively participated in Fire Prevention Programme organized by the Security department. ( Responsible for Linen Inventory for the department.  ( Jointly in charge of flower and gardening with DHK. ( Assist the EHK for making the reports for Monthly Managerial Meetings. ( Handled Housekeeping Desk. ( Maintains records of guest loan items. ( Maintains all attendance records. ( Responsible for key control, issues and receives. ( Responsible for the entire Lost and Found system.