Renalda Fernandes

Top-notch employee with growing experience, managing business relations and special projects.
Over eleven years of extensive work experience in various aspects of customer service.
Maintain excellent written and oral communication skills, problem resolution abilities, pro active, high on customer service values, confidentiality, consistent and strive to be the best, well-organized, efficient, quick learner, self-motivated, strong organization skills, excellent ability to plan, organize, and prioritize my work and to meet demanding deadlines.
Capable of working independently using appropriate judgement.
Excellent analytical and problem solving skills in order to deliver a quality solution.
Possessing an innate ability to communicate effectively with individuals from diverse cultural backgrounds, age groups and managerial levels.
Proficient in Microsoft Office Applications: (Word, Excel, PowerPoint, Outlook)