Rakesh Parab

Customer-focused professional, acknowledged throughout career for dispensing personalized attention, maintaining composure under fire, and juggling a multitude of job tasks and challenges with skilled discretion and concern. Over 10 years of banking sector experience in a fast-paced customer-care environment, has refined capabilities in researching issues, providing clear and accurate responses, and adapting communications to suit the situation. Reputed for willingness to shoulder extra workloads, coordinate daily operations, and step up to leadership roles. Superior administrative, analytical and problem solving strengths are underpinned by a genuine affinity with people, and the necessary drive to enhance organizational reputation through service excellence.