Rajesh P K

A professionally matured business manager having more than 17 eventful years in steering sales & operations, including leadership roles, with prestigious organizations in education, training and telecom industries. Established credibility in generating business under B2B, B2C and B2G models in the backdrop of fiercely competitive business scenario. Rolled out innovative distribution/ channel management and promotional strategies to maximize market reach. By Customizing marketing thrust proportionate to market potential, generated business volumes. Provided effective operational and logistics support to ensure best in class service delivery. With natural Knack of building teams I have transformed the teams into cohesive units of performers. I hold the credentials of consistently meeting revenue and profitability targets during the career tenure.

Adept in managing operations and ensuring first time right service to the customers in both customer facing and back end functions. Expertise in identifying gap areas and bringing in process improvement interventions including spearheading system development initiatives and aligning processes to meet the organizational objectives at optimum cost. Knowledgeable in usage of Six Sigma quality tools as a certified Yellow Belt practitioner. Demonstrated skills in team building,mentoring, people management, facilitating/managing change and in handling ambiguous situations. Exposure in dealing with international companies, understanding their processes and adapting the same in Indian scenario. Well versed in handling administration, preparing SOPs, operational manual, making policies and handling budget.