Priyanka Joshi

• Quality control of Guest Rooms and Public Areas.
• Staffing.
• Preparing the department for various audits like Mystery Audit, JD Audit etc.
• Responsible for lost & found items and room maintenance schedule.
• Follow up for the daily duties as directed by the Management.
• Responsible for maintaining room supplies inventory.
• Shift Management
• Staff motivation
• Prime focus on Guest Satisfaction and achieving customer delight.
• Implementing and monitoring the various initiatives and processes to achieve customer delight in a consistent manner.
• Preparing monthly reports and plans for improvements in the coming months