Profile
• Performance-driven Professional with nearly 19+ years of experience in Business Development, Sales & Marketing, Strategic Business Forecasting, Channel Management and People Management
• Expertise in monitoring & reviewing customer services to ensure high degree of Customer Satisfaction Index and NPS scores
• Track record of launching various schemes which lead to increase in activations, revenue, activating outlets and transacting outlets growth
• Hands-on experience in designing aggressive strategies in rural markets to increase network utilization & MOU
• Skilled in driving profitable organic growth, leading and developing a team of sales and operational managers while managing penetration in key geographies and customer segments
• Proficient in managing profit centre operations for increasing profitability and achieving business objectives within budgeted parameters
• Hands-on experience in Liaisoning with govt secretariat & various govt offices (central & state), govt. nodal agencies (central & state), police and defence establishments.
• Very well connected with CXO’s of Corporates in Western, Northern & Eastern parts of India.
• An enterprising leader with proven dexterity in leading and directing personnel towards accomplishment of corporate goal; well versed with concepts of channel dynamics & key account management in enterprise segment
• Administered Gujarat for entire Biz Operation including P&L, Customer Service Index, Manpower Recruitment & Retention, Business of Data, Voice & E – Vas Products in Corporate / Institutions.
• Achievement oriented professional with excellent people management skills and skill to manage change with ease
• An excellent man manager