Naveen Tiwari

Distinguished SAM professional with 9+ years experience in IT Infrastructure Management with a "hands-on" approach in aligning SAM to service management, and specifically to Risk Management and the ITIL framework, corporate governance and industry best-practices. Currently associated with Persistent Systems Private Limited as Module Lead IT Infrastructure leading a team responsible entire gamut of IT Asset Life Cycle functions including Strategic Planning, Forecasting & Analysis, Acquisition and Handling, Security and Compliance to licencing requirements and Vendor management Internal Lead Auditor for ISO 19770 with extensive exposure in conducting gap analysis between current practices and baseline best practices to identify opportunities for quick wins and longer-term improvements. Internal Lead implementer for ISO 19770 Standard across the organization. Successfully completed full lifecycle implementation of SAM/ISO 19770 program in a complex, multi-location environment and interacted with C-level executives and working with them to get their buy-in on various Software Asset Management, Compliance and Licensing initiatives. Deft at defining operational models with standard operating procedures, governance criteria, roles and responsibilities; advising internal groups and leading initiatives on Software Asset Management. Hand on expertise in the latest trends and techniques in various probing and scanning tools for SAM viz., BMC Remedy 7.5, BBCA, ADDM, SCCM-2010, Installous, Extender pro Consistent performer with strong history of exceeding performance milestones year on year.