Profile
Competent, diligent & qualified professional with around 9 years of experience in the area of Service Management, Operations & Maintenance, Breakdown Analysis, Troubleshooting, Safety and Team Management in the Automobile Industry.
Presently spearheading efforts with VIIRAAJ SKODA as Service Manager; deft in managing the wide spectrum of tasks including body shop floor control, customer order processing, etc.
Expertise in Automotive Customer Service Functions, Overhauling, Repairing and Servicing of Engines, A/C, electrical repair, Periodical Maintenance, Fault finding, Trouble shooting, Denting & painting, Estimation, Insurance claims & Final Inspection.
An excellent planner and strategist with proven abilities in accelerating growth and generating customer loyalty levels; Adept in managing service functions in mechanical engineering products for enhancing operational effectiveness; streamlining working Standards Operating System.
Result oriented & responsible professional with a matured approach and able to make an effective contribution to the performance of a team with good leadership and motivating capabilities; maintaining business relationship with clients and customers to achieve quality product and service norms by resolving their service related critical issues.