N Rajagopalan

A competent professional with over 27+ years of experience in,

~ IT Operations Management ~ IT Technical Support ~ Business Process Improvement ~ IT Infrastructure Management ~ Vendor Management ~ Resource / Team Management ~ Project Management ~ Quality Assurance ~ Audit & Compliance ~ Relationship Management ~ ERP Implementation ~ Custom Software Developments ~ IT Profit & Loss ~ IT Security and Controls ~ IT Procedure & Process ~ Leadership ~ CRM ~ Business Analysis

Skilled in identifying and developing potential vendors for achieving cost effective purchases of quality materials; reduction in prices & timely delivery
Strong exposure and understanding of business process analysis and design, re-engineering, process rationalization, cost control, capacity planning, performance measurement and quality
Demonstrated excellence in Project management activities including infrastructure set-up, project scoping, estimation, planning, risk management, finalization of technical specifications
Hands-on experienced on Building Data Centre, Help desk for technical & end user
High level skill on managing the integrated in-house ERP application development as well branded ERPs like SAP EEC up to S4 HANA, Oracle EBS, BaaN, Ramco-Marshal, QAD, Microsoft Dynamics etc.,
Supervising installation of application software under multi-platform environments, deployment of servers and distributed file systems, network and monitoring the same
Mapping requirements and providing them best solutions involving evaluation and definition of scope of project and finalisation of project requirements
Adept in scheduling & performing backup / restoration; addressing performance bottlenecks and ensuring maximum network & IT system uptime
A strategist cum implementer with recognized proficiency in spearheading business to accomplish corporate plans and goals successfully.
Successful at motivating staff through clear communication and outstanding organizational skills.