Maureen Congayao

- Customer Service product knowledge, quality focus, problem solving, market knowledge, documentation skills, listening, phone skills, resolving conflict, analyzing information, multi-tasking
- 10years of experience as Sales and Customer Service Specialist
- Strong analytical and problem-solving with demonstrated attitude for developing new skills.
- Possess excellent verbal and written communication skills for a demanding and customer focused working environment
- Possess the ability to work productively, efficiently and effectively with initiative and drive under light deadlines and pressure while maintain attention to detail.
- Helped company attain the highest customer service ratings (as determined by external auditors) earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness.
- Proactive and a self-starter. Relate well to people from a variety of cultures and socio economic conditions
- Possess willingness to learn and improve and specialist in hitting the target sales.
- Speaks and writes English fluently
- Speaks Mandarin