Profile
Around 13.2 years of experience across IT Infrastructure & ITSM consulting, project co-ordination, business development and service delivery in the IT Services Industry..
Experience in architecting solutions with respect to managing large IT infrastructure landscape and the respective service management processes based on industry best practices like ITIL along with a strong focus on continual service improvements
Experience in onsite/ offshore project management along with relationship management
Building assets and service offerings in Infrastructure Services, Service Management and System Integration space
Extensive presales experience in anchoring multi-year multi-million dollar bids of Fortune 500/Global 2000 corporations
Product evaluation along with service offerings analysis in the current market and developing proof of concept for the same
Aggressive go getter with emphasis on deliverables before the stipulated time
Firm knowledge on the Manufacturing, Banking, Retail, Hi-Tech and Telecom vertical industries
Evaluating and recommending Enterprise System Management and Service Management products across various phases of service lifecycle (during solution design, transition and steady state)
Market analysis of Solution Offerings in niche segments, analysis of the products involved and drafting a report on the same for the executive level.