Lucky Batra

- Taking responsibility for the business performance of the restaurant;
- Analyzing and planning restaurant sales levels and profitability;
- Resolving customer complaints and ensuring health and safety regulations are followed;
- Organizing marketing activities, such as promotional events and discount schemes;
- Preparing reports at the end of the shift/week, including staff control, food control and sales;
- Determining type of services to be offered and implement operational procedures
- Creating and executing plans for department sales, profit and staff development;
- Setting budgets and/or agreeing them with senior management;
- Planning and coordinating menus.