Profile
11 + years of experience in troubleshooting, support, system
configuration, network setup, computer repair & support, software
installation, project management.with expertise in Assessing
infrastructure on a regular basis to ensure it continues to meet
necessary demands, manage daily operations of the IT department.
Develop new strategies and IT procedures to increase efficiency,
enhance workflow and improve customer satisfaction. Coordinate
the needs of in-house IT experts and remote employees, vendors
and contractors. Protect customer data from outside infiltration
through encryption, secure data storage and other necessary
means. Assist with the installation of new hardware and software
and help train employees on its use. Offer suggestions for possible
upgrades and changes within the IT department.
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