Kumar Chandra

• A result-oriented professional with over 13 years of experience in Banking Operations, Risk Management, Collection Operations & Team Management
• Currently working with Bajaj Finserv, Dahod, Gujarat as Area Collection Manager
• Experienced in Collection Operations while managing the payment collection procedure through regular communication with clients and operations team
• Expertise in explaining clients about the collection process, method of making the payment and effect of payment default on credit history to convince them for timely payments
• Proficient in defining the risk management framework for the department and ensured that the highest level of quality was maintained
• Strategic planner in developing various policies for collection & recovery from clients by advising them with different payment methods
• Effective leader with motivational skills to sustain growth momentum while motivating peak individual performances