Krishnan Ramamurthy

I take this opportunity to introduce myself as Krishnan (a) Krish, having 23 years of experience into IT Operations, IT Service Management, Global Service Desk, IT Account Management for BPO, handling transition, end to end BAU technology management for BPO clients including audits, driving CTS (Cost to Serve initiatives), Project manage and support enterprise wide technology initiatives, manage client visits, support RFP/RFIs, manage technology vertical recruitments, negotiate and finalize OLA with back end IT teams, manage SLA for BPO clients and more..

I am basically an Electronics and Communication engineering Diploma holder with certifications like PMP (completed training and pursuing certification), ITIL - F, CCSA (Citrix) and CCNA. I have also completed many management trainings on Management, Efficiency, Client handling, Presentation and more.