Khawaja Shajee

A competent professional with nearly 13 years of experience in Client Account and Relationship Management, Supply Chain & Logistics with the Telecom sector

Skilled in managing Account Based Marketing for key accounts at a global level; creating account specific themes which are in-line with account’s strategic priorities and the organization’s account plans for the financial year; evolving relevant tactics (using all channels of marketing) to communicate the theme across the duration of the plan

Excellent in mapping client requirements for global customer service delivery projects; effective in developing, implementing, migrating and transitioning process solutions in line with guidelines specified by the client for attaining maximum client satisfaction

Keen strategist & implementer with a strong business acumen; comprehensive experience in creating short term and long term business development procedures, engagement strategies and service standards

Developed and implemented relationship strategies to maximize chances of profitably securing strategically important new business

Efficient in managing overall functions for executing projects involving human resource mobilization, structured communication, management & reviews within the budgeted cost & time parameters