Karol Sabornay

Highly energetic, outgoing, detail-oriented, responsible, dependable Customer Service and Retail Sales Executive with nine (9) years' experience at Globe Telecom, a major provider of telecommunications services in the Philippines. I started as a cashier for five (5) years and had been constantly awarded as Best Cashier with zero Exception by Cash Monitoring and Audit department. Later on I was appointed to be the Head Stock Custodian for one (1) year and had been awarded as Best Stock Custodian with zero variance. I was also tasked to be the Team Leader for the Business Centers' retail sales/shop team. I have also worked with Teletech an international call center company catering calls for JPMorgan Chase clients and with UNICEF a Non-Government Organization as a key account agent and telemarketer.
I am highly skilled in handling multiple responsibilities simultaneously while providing exceptional customer service and quickly learns and masters new concepts and ideas. Hands on in helping and ensuring I create a satisfying experience in addressing customer complaints and inquiries.
Areas of expertise include:
• Customer relationship management
• Strong communication skills (English, Filipino)
• Computer literate
• Good in public relations