Profile
Dynamic, organized, meticulous Project Management professional, with an experience of 15+ years in Project Management and Service Delivery Management.
Equipped with the knack of functional management along with the practical experience in the analysis, development and implementation of Strategic Business Plans and Policies to ensure organizational growth, targeting maximum profitability & cost effectively within given SLAs-TAT.
Demonstrated capabilities in gathering client’s requirements, conceptualizing cost effective and customized solutions, drawing resource estimates, making presentations and securing client’s financial commitments. Expertise in maintaining high standards of customer service, with quality & service norms to achieve customer satisfaction and business retention.
Holds the ability to manage different type of projects (Technology, Content Development, Media Development, Managed Services, AICC and SCORM, Rich Media Application Development)
Credited for providing consultancy on large-scale Project/ Program Planning, Execution and Management, in tune with the core business objectives. Successfully managed Program structure- Delivery Framework and overall outcome benefit analysis, Optimization and transition management.
Expertise in building / optimizing organizational processes, measurement systems along with deploying enhancement measures to maximize efficiency for optimum productivity, while meeting business objectives and vision.