Hebe Tullah Azzam

Experienced call center quality assurance manager who has the ability to drive a quality team
And add value to its operation, with +7 years of experience in the field Of Call centers
& quality assurance. & Total of 13 years Experience in different environments & fields.
Successfully managing, mentoring, coaching & leading quality assurance team, Ensures that the
Company standards meet client expectations & high level of professionalism

• Core Qualifications:
- Exceptional listening & analytical skills - Team building and reward recognition
- Quality Assurance Management - Negotiations
- Business Process Mapping - Customer Service