Profile
Based in Saudi Arabia with total of 16 years of broad local and global experience in Enterprise IT Solutions, specialized in IT Consulting, Service Delivery, Operation Management, Managed Services, Pre-Sales and Post-Sales & Customer Engagement, Solutions Architecture & Design, Resource allocation and Management and sales planning covering a wide range of IT Business Solutions in line with ITIL.
Broad-based Business and Technical experience and Knowledge in ICT, ITO, SIS, ERP, CRM, BI, SSO, Solutions Integration, System Development, High availability, Disaster Recovery, SLA’s, Data Migration, Portal Solutions, Analytics, Professional Services, Converged Infrastructure, Virtualization, Cloud Computing (SaaS, PaaS, IaaS), IPR’s Planning and Execution.
I am currently employed as Business Solutions Manager at International Turnkey Systems (ITS) leading a team of 12+ Senior Professional Consultants delivering the value to the customers and premium support offering that builds, maintains, and grows long lasting customer loyalty across the Middle East.
Planning, budget ($ 0.5m - $ 5m) and delivery for over 20 projects operating in GCC and Middle East, enhance the department budget and revenue, Slashed administration costs 30% while ensuring the continuation and enhancements of services.
Drive the highest Customer Satisfaction, solution adoption, recurring business with Customers and up-selling and revenue growth by effective engagement programs and presenting the ROI, TCO of the proposed solutions and expand the organization business and clients by 30% which increased the total business share and revenues 20%.
Goals and results oriented leading all the technology domains of the projects scope including, Presales Activities, Hardware Sizing, Solution Architecture & Design, Project Costing, Planning and Management, Solution Integration, Deliverables with quality within requested budget and on time, Working Methodologies, Project SOW & WBS, Customer Engagement & Post Sales Activities and kick-off meetings.
Working closely with Sales Manager Industry Lead for Deals Reporting, Planning & Analysis, by engaging throughout the sales cycle and with channel and field sales organization to identify and close high-revenue strategic deals.
Selling the Oracle Technologies, Applications and Hardware via our Sales Force Team “Overlay sales focus”, work in collaboration with our local sales (Technology, Applications and Hardware) and Consulting teams, Data Center Insight Program Directors, Global Client Advisers etc…, and support post-sales to ensure the renewal of the contracts offered by the company to ensure the company recurring business.