Profile
• An accomplished professional offering with overall of 12+ yrs. verifiable experience in various platforms such as Technical Support, System Management, Operating System, ERP, Microsoft CRM, Microsoft Exchange, Vendor Management, Active Directory, IT Operations, Backup Management, Data Management, Branch Administration, Agency Management in India, UAE and other parts of the world
• Professionally qualified with an Executive MBA in Marketing. Also hold Bachelors’ in Computer Management (BBA - CA), Diploma in Internet Programming, ITIL V3 Foundation & Certification in Ethical Hacking
• Have combining creative aptitude and leadership skills along with a business-cantered mind-set and contribute positive growth and profitability to the organization.
• Oversee entire operations including overall administration of the IT cost centre, Vendor Management & IT Operations
• Expertise in tapping projects, new implementations, analysing their requirements, rendering technical guidance to the users and negotiate with vendors.
• A methodical, result oriented team leader possessing outstanding communication, interpersonal, organizational and time management skills with demonstrable problem solving abilities.
• Proficient in training and mentoring a team and motivating them on their timeline projects.
• Able to work and excel under demanding and diverse work environments.